BoaBet Terms and Conditions

Welcome to BoaBet. By accessing or using our website at boabet.com, registering an account, or placing any wager, you agree to be bound by these Terms and Conditions in their entirety. We encourage you to read this document carefully before using our services. If you do not agree with any part of these terms, you must not use our platform. These terms constitute a legally binding agreement between you and us as the operator of BoaBet Casino.

1. About Us and Licensing

At BoaBet, we operate under a licence issued by the Gaming Board of Anjouan (Autonomous Island of Anjouan, Union of Comoros), Licence No. ALSI-202505010-FI1, granted on 9 May 2025 under the Betting and Gaming Act 2005 of Anjouan. Our platform is managed by Hypergames International Limitada, incorporated in Costa Rica (registration number 3-102-925-329), with registered offices at Ofide NT Building, Office 3, Barrio Dent, San Pedro, Montes de Oca, San José, Costa Rica. We are part of the VJ Group.

Here at BoaBet, we are authorised to offer casino games, sports betting, live casino, jackpots, and related entertainment services to eligible players in permitted jurisdictions, including Canada. Our BoaBet Canada operations are subject to all applicable local regulations.

2. Eligibility and Registration

To use our services, you must meet all of the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted or prohibited territory.
• You must not be a resident of Ontario, Canada — BoaBet bonus offers and promotions are unavailable in Ontario.
• You must provide accurate, complete, and up-to-date registration information at all times.
• You must not hold more than one account with us at any time.
• You must not be on any self-exclusion or responsible gambling restriction list.

We reserve the right to request identity verification documents at any stage. Withdrawals will not be processed until KYC (Know Your Customer) verification has been successfully completed. You acknowledge that all deposits must be wagered at least twice before a withdrawal request can be submitted.

3. Your Account

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your BoaBet login credentials. We strongly advise you not to share your username or password with any third party. If you suspect that your account has been accessed without authorisation, please contact our support team immediately via live chat, available 24/7.

3.2 Account Suspension and Closure

We reserve the right to suspend, restrict, or permanently close any account where we have reasonable grounds to believe that:

• False or misleading information has been provided during registration.
• The account is being used for fraudulent, collusive, or unlawful activity.
• You have breached any provision of these Terms and Conditions.
• You are attempting to abuse any bonus, promotion, or the loyalty programme.

4. Deposits, Withdrawals, and Payments

Our BoaBet platform accepts a range of payment methods depending on your region, including Visa, Mastercard, bank transfer, e-wallets, cryptocurrency, CashtoCode, and Interac (where available). The minimum deposit is C$20, though C$10 may apply in certain circumstances. We recommend you verify available methods based on your location before registering.

Regarding withdrawals, at BoaBet we apply a weekly withdrawal limit of up to $10,000 (calculated Monday 17:00 UTC to Sunday 16:59 UTC). Withdrawal fees may apply; details will be displayed at the time of your request. Processing times range from approximately one business day to up to three to five business days depending on the chosen method. Cryptocurrency withdrawals are typically processed faster than traditional banking options.

5. Bonuses and Promotions

5.1 Welcome Package

We offer Canadian players a Welcome Package worth up to CA$2,000 in bonuses, plus CA$20 free bet and 100 free spins across your first two deposits. On your first deposit, you may choose either the Casino offer (100% match up to C$1,000 plus 100 free spins on Gates of Olympus 1000 at C$0.40 per spin) or the Sports offer (100% match plus C$20 free bet). Your second deposit unlocks the remaining option. No BoaBet promo code or BoaBet bonus code is required to claim this offer.

5.2 Bonus Terms

All BoaBet bonus offers are subject to the following standard conditions:

• Wagering requirement: 30x (bonus amount plus free spin winnings).
• Time limit to fulfil wagering: 30 days from bonus activation.
• Maximum cashout from bonus funds: 10x the original bonus amount.
• Maximum bet while playing with an active bonus: C$12.50 on slots, C$50 on table games.
• International variants may differ; refer to specific promotion pages for details.

5.3 Sports Betting Promotions

We run dedicated sports promotions including our World Cup Vault, WC Weekly Free Bet (spin CA$200 on slots to receive a CA$20 free bet), FreePicks, and in-play betting offers. Sports welcome bonus winnings carry a 5x wagering requirement on multi-leg bets with three or more selections at minimum odds of 1.40. We reserve the right to amend, suspend, or discontinue any promotion at any time.

6. Loyalty Programme

Our BoaBet online casino operates a seven-level loyalty programme. You earn points by playing real-money games across our platform. Accumulated points can be exchanged in our Shop for free spins, bonus funds, withdrawable cash, raffle tickets, and other prizes. We reserve the right to modify the structure, point values, and rewards available within the programme at our discretion.

7. Responsible Gambling

We are committed to promoting responsible gambling across all aspects of our operation. Our platform offers a range of tools including deposit limits, session time reminders, loss limits, cooling-off periods, and self-exclusion options. If you feel your gambling is no longer under control, we urge you to use these tools or contact our support team for assistance.

8. Game Fairness and Software

We work with over 60 certified game providers including Pragmatic Play, Play'n GO, Nolimit City, NetEnt, Big Time Gaming, Evolution, Hacksaw Gaming, Yggdrasil, Push Gaming, and many others. All games available on our BoaBet platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live casino services are provided via Evolution and Pragmatic Play Live with HD streaming.

9. Intellectual Property

All content available on our website, including but not limited to text, graphics, logos, game interfaces, and software, is our property or the property of our licensors. You are not permitted to reproduce, distribute, modify, or create derivative works from any content on our platform without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability to you for any claim shall not exceed the amount you have deposited in the preceding thirty days. We do not guarantee uninterrupted access to our platform and accept no liability for service outages or technical failures beyond our reasonable control.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or through a notice on our website. Your continued use of our services following any amendments constitutes your acceptance of the revised terms. We recommend you review this page periodically.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica and the regulations of the Gaming Board of Anjouan. If you have a complaint regarding our services, please contact us first through our live chat support or by emailing us directly. We will make every effort to resolve disputes fairly and promptly. If a resolution cannot be reached, the matter may be referred to the relevant licensing authority.

By continuing to use our platform, you confirm that you have read, understood, and accepted these Terms and Conditions in full.